Forum Discussion

TSmith98's avatar
TSmith98
Contributing User
4 years ago

Lodgements struck in transmitting in lodgement manager

I am cleaning up out lodgement manager screen and we have 4 returns stuck in transmitting. I have checked the portal and they are lodged and when you go into the client in MYOB the status is lodged. ...
Sandy_C's avatar
Sandy_C
MYOB Staff
4 years ago

Hi TSmith98 

 

Thank you for your enquiry. 

 

In a short summary, you will need to do the following:

1. Change the status of the return to Lodge

2. Then change back to In progress

3. Change back to Lodge (This step is to ensure the status of the return is refreshed properly)

 

I have included a knowledge base article with full details for your information: Changing the status of a tax return or form 

 

Regards,

 

Sandy
Client Support Representative

 

 

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