3 years ago
Migration
I rang last friday at 2.30pm for help migrating from the old PC to a new one and was told that everyone had gone home!!! Some one would call me Monday.
I was contacted today by a migration person who told me the cost is $990.00
I am appalled at the fact that there is a charge.
I am paying a monthly "support fee" and have done so for years. Surely this covers such things.
It doesn't seem correct that only you can do the migration of your product and can charge what you like. How do you justify this?
I have used MYOB AE and before that, Solution 6, for 40 years and have never been asked to pay for migration.
To say that I am very cross is an understatment!