MYOB Docmanager plugin and Outlook Password prompt

Question

When launching Outlook on a terminal server, all users are being prompted for a password when the Docmanager plugin is enabled.

I noticed in the Outlook connection status that there is an attempt to connect to an old exchange server (see attached). This only appears when plugin is enabled.

Where can I change the referenced exhange server?

nickypic · Answer

Hi&nbsp;CTCSupport&nbsp;
&nbsp;
We are not aware of any other site experiencing this issue and are unsure of what environmental factors are causing it.
&nbsp;
MYOB would also welcome input from any other site in the MYOB Community Forum that has experienced this issue and found a solution.&nbsp;

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MYOB Docmanager plugin and Outlook Password prompt

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