lorrypnea
6 months agoContributing User
Accountsright v19 Administrator Password Recover
Hi ALl,
Can anyone here help me or show me where and how i can recover my forgotten administrator password?
I really wanted to upgrade the file to a newer version and assign new users, but it requires the administrator password.
Please help me on this, i really need help.
Hi LingB
Generally, we encounter this situation and it is a date issue i.e. the electronic payment has been recorded on an incorrect date commonly well into the future.
My recommendation would be to go to Banking>>Bank Register>>Select the Electronic Clearning account and expand out the date range. the start of the current month to 31/12/9998. Is the withdrawal transaction appearing in that window now? If so, check the date of the transaction.