Forum Discussion

lorrypnea's avatar
lorrypnea
Contributing User
25 days ago

Accountsright v19 Administrator Password Recover

Hi ALl, Can anyone here help me or show me where and how i can recover my forgotten administrator password? I really wanted to upgrade the file to a newer version and assign new users, but it requi...
  • gavin12345's avatar
    gavin12345
    25 days ago

    Hi lorrypnea 

     

    The Administrator password would need to be reset, it cannot be recovered, in other words no-one can tell you what it was. By default the administrator password in blank. If this does not work, and you do not have a record of the password, it will need to be reset.

     

    You will need to send the file to MYOB, or you can reset it yourself using a 3rd party tool such as FGHTables.

     

    Regards

    Gavin

gavin12345's avatar
gavin12345
Ultimate User
25 days ago

Hi lorrypnea 

 

The Administrator password would need to be reset, it cannot be recovered, in other words no-one can tell you what it was. By default the administrator password in blank. If this does not work, and you do not have a record of the password, it will need to be reset.

 

You will need to send the file to MYOB, or you can reset it yourself using a 3rd party tool such as FGHTables.

 

Regards

Gavin

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.