Forum Discussion

lorrypnea's avatar
lorrypnea
Contributing User
2 months ago

Accountsright v19 Administrator Password Recover

Hi ALl, Can anyone here help me or show me where and how i can recover my forgotten administrator password? I really wanted to upgrade the file to a newer version and assign new users, but it requi...
  • gavin12345's avatar
    gavin12345
    2 months ago

    Hi lorrypnea 

     

    The Administrator password would need to be reset, it cannot be recovered, in other words no-one can tell you what it was. By default the administrator password in blank. If this does not work, and you do not have a record of the password, it will need to be reset.

     

    You will need to send the file to MYOB, or you can reset it yourself using a 3rd party tool such as FGHTables.

     

    Regards

    Gavin

gavin12345's avatar
gavin12345
Ultimate User
2 months ago

Hi lorrypnea 

 

The Administrator password would need to be reset, it cannot be recovered, in other words no-one can tell you what it was. By default the administrator password in blank. If this does not work, and you do not have a record of the password, it will need to be reset.

 

You will need to send the file to MYOB, or you can reset it yourself using a 3rd party tool such as FGHTables.

 

Regards

Gavin

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