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CHRIS's avatar
CHRIS
User
8 months ago
Solved

AccountsRight Standard 2016.3.19.1272 Activation codes required

AccountsRight Standard 2016.3.19.1272 Activation codes required for two accounts please email me for the two accounts.

 

Thanks

Chris Weerasinghe

  • Hi Chris
     
    Thanks for your post and welcome here to the Community Forum. We are glad to have you here. We regret that you are having challenges in confirming your company file and we appreciate your patience and cooperation as we work to address your concern. 
     
    Regarding this matter, I have checked your account using the email address associated with it and I can confirm that you are in an older version of AccountRight. In this case, we highly recommend updating to the latest version of AccountRight which you can find on our downloads page. There is no cost involved, simply install the latest version, and open your company file to upgrade it. This will be able to be confirmed online. We have also updated our online help with this information: Activation and confirmation errors.  
     
    If this does not help, I will send you a private message requesting the necessary details to further assist you. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.
     
     
    Feel free to post again anytime you require further assistance. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,  
    Leneth

2 Replies

  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator

    Hi Chris
     
    Thanks for your post and welcome here to the Community Forum. We are glad to have you here. We regret that you are having challenges in confirming your company file and we appreciate your patience and cooperation as we work to address your concern. 
     
    Regarding this matter, I have checked your account using the email address associated with it and I can confirm that you are in an older version of AccountRight. In this case, we highly recommend updating to the latest version of AccountRight which you can find on our downloads page. There is no cost involved, simply install the latest version, and open your company file to upgrade it. This will be able to be confirmed online. We have also updated our online help with this information: Activation and confirmation errors.  
     
    If this does not help, I will send you a private message requesting the necessary details to further assist you. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.
     
     
    Feel free to post again anytime you require further assistance. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,  
    Leneth

  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator

    Hi Chris
     
    Thank you again for reaching out to us here in the Community Forum. I just wanted to follow up on whether you still require assistance in confirming your company file. If yes, I have sent you a private message requesting the necessary details to further assist you. 
     
     
    Please do not hesitate to post again if you need help in the future. 
     
    Cheers,  
    Leneth