Forum Discussion

sambennett's avatar
sambennett
Trusted Partner
4 years ago

MYOB MAS Reporter logo black

Hi - when we print from MAS reporter to PDF manager - our logo comes up as a black square - this is only happening to half the office and has only just started a few days ago.   Logo is under the s...
Mark_St's avatar
Mark_St
MYOB Staff
4 years ago

Hi

 

This is due to a Windows Update KB5001649 Details of which can be found:

 

https://support.microsoft.com/en-us/topic/march-9-2021-kb5000802-os-builds-19041-867-and-19042-867-63552d64-fe44-4132-8813-ef56d3626e14

 

Microsoft release an update to fix this issue KB5001649 as explained in the following link:

 

https://support.microsoft.com/en-us/topic/march-18-2021-kb5001649-os-builds-19041-870-and-19042-870-out-of-band-ebbe0617-3a63-467a-aaaa-2a4c68a6de33

 

You will need to get your IT to intall the later Windows Update.

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