Forum Discussion

PWACAkaren's avatar
PWACAkaren
Cover User
3 years ago

PDF Manager Document Mark Up

When I use document manager to mark up a document and then save the document it becomes unreadable. I get an error when I go to open it. How do i get this to work properly?
ChrisMYOB's avatar
ChrisMYOB
Former Staff
3 years ago

Hello PWACAkaren 

 

Welcome to the Community Forum.

 

It looks like the error in the screenshot is from Adobe Acrobat. If you are using Adobe to make markings on documents and encountering issues, you will need to speak to the support team for Adobe as we don't support 3rd party software. 

  • PWACAkaren's avatar
    PWACAkaren
    Cover User
    3 years ago

    Hi ChrisMYOB 

     

    I am using the MYOB PDF Manager to do the mark ups and save the document, but yes the error is popping up when I open the saved document from Adobe.

  • PWACAkaren's avatar
    PWACAkaren
    Cover User
    3 years ago

    I have just done a bit more investigating and the document will open in Microsoft edge but the markups are not showing.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.