Forum Discussion

NicoleCollins's avatar
NicoleCollins
Contributing User
4 years ago

Stop PDF documents in intranet opening via eplorer

Hi   We are having an issue opening PDF documents that are in the intranet, they open via internet explorer however are now opening for a brief moment and then all we see is a blank grey screen.  ...
Nam_H's avatar
Nam_H
MYOB Staff
4 years ago

Hi NicoleCollins,

 

MYOB Intranet uses the ActiveX settings in Internet Explorer to download the document to a temp folder then open it in the browser or in the default PDF application when it is disabled in the browser.

 

This issue may occur when using an older version of Adobe Reader or a different PDF application that cannot be disabled in the Internet Explorer browser.

 

To correct this issue please open your default PDF application then go into preference settings to disable it from opening in the internet browser.

 

Cheers
Nam_H
MYOB Staff

FAQs

Australian Tax FAQ's (DESKTOP + ONLINE)

Hello everyone!  We've collated a list of frequently asked questions users have posted on the Forum for your convenience. Check them out below! GENERAL What do I need to do before starting a ne...

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.