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JoeyZhao's avatar
JoeyZhao
Member
4 years ago
Solved

Tax Return Validate Error

Hi,

 

I got a error message says" cannot lodge return unless return properties with Tax Office pre-filled date is reviewed. (Primary Production Averaging)", but I'm sure I've reviewed all prefill information on tax return (also there is not much prefill information).  Does anyone met this before?

 

Thank you so much!

 

  • Hi JoeyZhao 

     

    If you click on the Details button, it should tell you which area needs to be reviewed.

    In general, the most common occurrence is to do with PP averaging. If that is what the error mentions when you go into return properties, click on the Estimates tab, and then click on the PP Averaging button and tab through the fields.

    Once that has been done, the error should no longer appear.

     

    Regards,

    Syed

    Customer Support Representative

1 Reply

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  • Hi JoeyZhao 

     

    If you click on the Details button, it should tell you which area needs to be reviewed.

    In general, the most common occurrence is to do with PP averaging. If that is what the error mentions when you go into return properties, click on the Estimates tab, and then click on the PP Averaging button and tab through the fields.

    Once that has been done, the error should no longer appear.

     

    Regards,

    Syed

    Customer Support Representative

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