Forum Discussion

AMF101's avatar
AMF101
Contributing Cover User
14 days ago

$0 Unprocessed Electronic Payments

I had to make some leave entitlement adjustments through payroll a few months ago, following instructions through MYOB help, and I still have $0 payments for them all sitting in the unprocessed elect...
  • Isaiah_C's avatar
    Isaiah_C
    13 days ago

    Hi AMF101,

     

    To resolve the issue you're encountering with encountering with unprocessed $0 payments in the electronic payments report, we will need to run a script over the file. For us to proceed, please reach out to our live chat agents via our virtual assistant MOCA or alternatively, you can submit a support case through MyAccount.

     

    Regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
13 days ago

Hi AMF101,

 

To resolve the issue you're encountering with encountering with unprocessed $0 payments in the electronic payments report, we will need to run a script over the file. For us to proceed, please reach out to our live chat agents via our virtual assistant MOCA or alternatively, you can submit a support case through MyAccount.

 

Regards,

Sai