Forum Discussion

Mel7070's avatar
5 months ago

fraudulent transactions

Hi We processed a visa transaction through spend money and reconciled the account.  The following month, the bank refunded the spend due to it being fraudulent.  How do we record the returned funds?...
  • Princess_R's avatar
    4 months ago

    Hi Mel7070,


    Thank you for your post.


    In response to your query about recording the returned funds due to a fraudulent transaction, you can handle this by recording it as a "Receive Money" transaction. This will allow you to allocate the refunded amount to the correct account, effectively accounting for the movement of money.


    Feel free to create a new post again if you need further assistance.


    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.