Forum Discussion
Hi Earl
Does this mean I will have to do this with every transaction that is created through a batch payment.
- Genreve_S1 month agoMYOB Moderator
Hi OdieJML,
No, you shouldn’t need to manually match every individual supplier payment from that batch.
If the payments were recorded as part of a batch payment, the bank feed should normally be matched to the single bank transaction for the total batch amount, rather than each supplier payment one by one. The individual supplier payments are already tied to the purchases when you record them.
So in short:
- record the supplier payments against the purchases (electronic)
- process the batch payment (prepare electronic payment)
- then match the bank feed to the batch payment total
If the bank feed amount doesn’t match automatically, it could be because the batch total in MYOB and the amount showing in the bank feed don’t line up exactly, because the batch payment was recorded against a different bank account than the one the bank feed is coming through, or because the batch payment has already been reconciled or marked as checked in the Reconcile Accounts window.
If after checking those three scenarios and none of them is hindering the match, I recommend reaching out to our support team so they can have a deeper look. You can reach out by creating a ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve- OdieJML1 month agoMember
Hi Genreve, is there a direct email I can contact you on - I have taken some screen shots and have a few other questions.
Thanks, Jodie
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Learn, solve, grow
Level up your skills and find answers across all MYOB products