Hi Blhiggins ,
I would like to check if you're still experiencing this issue.
This can be tricky, but please refer to these help articles for more information.
Preparing a bank deposit
Feel free to post again, we're happy to help!
Regards,
Earl
Problem is still occurring. When this occurs (frequently), I have found no way to force the refresh of the selected account or selected date on the screen so that the account or date on the screen matches the account or date deposited to.
Problem occurs even when it is the first transaction of the day in MYOB.
Problem is sometimes resolved by restarting MYOB, but sometimes it is not.
Frequently I have to delete and redo the transaction 3 times.
Hi there Blhiggins,
Thanks for giving the help articles above a go. Since the issue with preparing bank deposits is still hanging around, it's best to get in touch with our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They'll be able to guide you through sorting this out.
Cheers,
Doreen
