Forum Discussion

JennyPTA's avatar
JennyPTA
Trusted Cover User
2 years ago

Repayment for visa mistake

Hi, I just made a visa card payment through MYOB  for the incorrect invoice. Is there a way to repay the money with their card details? Or do I have to ask for their bank account to direct debit the ...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi JennyPTA, 

 

Thank you for posting your concern in the forum. 

 

I'm sorry to hear about your concern with the incorrect payment. The action we would need to take to correct this payment would depend on how the payment was processed, May I confirm if you processed this payment in your bank account or just recorded it in your ledger? Any additional information would be much appreciated. 

 

We look forward to your response. 


Thanks,
Genreve

 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.