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Limor's avatar
Limor
Contributing User
1 month ago
Solved

Unable to reconcile accounts/bank statment end of month due to MYOB online payment

  30/12/2025 Deposit of $855.50 into Undeposited funds account  31/12/2025  Amount appeared in bank statement and payment registered against invoice  Only 7/01/2026   Withdrawal of amount from Un...
  • Genreve_S's avatar
    Genreve_S
    1 month ago

    Hi Limor,

     

    Thank you for clarifying the dates. I’ve checked this in more detail, and what you’re seeing is expected with Online Payments.

    The date in MYOB is derived from the payment provider’s settlement date, which may differ from the bank feed date (e.g., 31/12 vs 07/01) due to cut-off times/weekends. That settlement date in MYOB can’t be edited.

    Realistically, you’ve got two choices:

    • Simple option:
      Leave the MYOB entry dated 07/01/2026 and reconcile it in your January bank rec (even though the bank shows 31/12). That keeps everything linked correctly.
    • If your accountant really needs it in December:
      They can use a journal to shift the impact into December for reporting purposes, but still leave the original online payment/settlement as-is.

    You just can’t change the actual online payment/settlement date in the software.

     

    Cheers,

    Genreve