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WingMaco's avatar
WingMaco
2 years ago

URGENT !!! MYOB system error cannot reconcile, out of balance +/- $0.01

When we do the reconciliation, this is the first reconciliation after the file transisition from another account, there is an out of balance $0.01 that we could not reconcile.    We cross checked a...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, WingMaco 

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    To further investigate the issue, kindly confirm the following information:

     

    • What version of the program are you currently running? - Help > About AccountRight
    • When going to Reconcile Accounts, you selected the account and entered the Closing Statement Balance, which matches the Calculated Statement Balance. Still, you are showing a $0.01 out of balance?

    If you are in an older version of AccountRight, and encountering that situation, are there any payroll transactions included in that reconciliation? If so, we do recommend deleting those transaction(s), before recreating them - you need to click into each value and overtype the amounts. Once those transactions have been re-recorded with the values overtyped then attempt to reconcile those transactions. 

     

    Lastly, you may also check The Help Article: Resolving out of balance bank reconciliations for further information.

     

    Please let us know if you require any further assistance with this. We are delighted to assist you.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, WingMaco 

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

To further investigate the issue, kindly confirm the following information:

 

  • What version of the program are you currently running? - Help > About AccountRight
  • When going to Reconcile Accounts, you selected the account and entered the Closing Statement Balance, which matches the Calculated Statement Balance. Still, you are showing a $0.01 out of balance?

If you are in an older version of AccountRight, and encountering that situation, are there any payroll transactions included in that reconciliation? If so, we do recommend deleting those transaction(s), before recreating them - you need to click into each value and overtype the amounts. Once those transactions have been re-recorded with the values overtyped then attempt to reconcile those transactions. 

 

Lastly, you may also check The Help Article: Resolving out of balance bank reconciliations for further information.

 

Please let us know if you require any further assistance with this. We are delighted to assist you.

 

Best regards,

Doreen

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