EAH
6 years agoContributing Cover User
Error -14: Invalid account number.
Hi Support
We use an external payroll system and import the transaction journals.
This error code has appeared since we updated the locations in the external system. Note that this myob account is active, is not a header and in fact, seems to be ok for the other lines it is used within this same transaction?
Hi EAH
Suggest you open the Pay Journal file in excel (carefully - Account column should be imported as text) - Lines 53 and 59 have account as 6-2530.5-0110 and 2-1442.5-0110 respectively.
As these are invalid, I would hazard a guess that these are the cause of your dramas. As this import is treated as one journal, if one line fails, all lines fail.
Regards
Gavin