Forum Discussion

BIRD_PLACE's avatar
BIRD_PLACE
Experienced Cover User
13 days ago

I am trying to import new stock items and getting an error message 4012 Require an expense account for tracking stock - I have this in the import file

I am trying to import new stock items and getting an error message 4012 Require an expense account for tracking stock - I have this in the import file  
Genreve_S's avatar
Genreve_S
MYOB Moderator
13 days ago

Hi BIRD_PLACE, 

 

Thanks for sharing the screenshots.

 

From what I can see, the account codes do look to be filled in correctly in both the item card and the import sheet.

 

The next thing I’d check is the import file itself:

  • Make sure you’re importing a tab-delimited TXT file, not the Excel workbook version
  • Export one item directly from this same company file, then copy your new items into that exported file and import that as the template

Even when the account numbers look right, using a fresh export template from the file often fixes this type of 4012 import error. If those still don't work, reaching out to support would be the next best step.

 

Regards,
Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home