Forum Discussion

Maria01's avatar
Maria01
Experienced Cover User
1 year ago

Uploaded invoices not picking up shipping details

Hi There,   Just want to ask guidance as all of our invoices uploaded to MYOB doesn't show any of the delivery address. Most of the customers specially corporate are requiring those information.  ...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi maria01,

 

Please try to change the format of the address. If you are still experiencing this issue, please reach out to our live chat agent through our virtual assistant MOCA or submit a support case via MyAccount.

 

Regards,

Sai 

Maria01's avatar
Maria01
Experienced Cover User
1 year ago

Hi Sai,

 

Thank you so much. In saying about changing the format, can you kindly advice what format should I change it into?

 

Regards,

 

Maria

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