Forum Discussion

BobKnob77's avatar
BobKnob77
Member
7 months ago

Bank feed in Solo shows little or no information

I don't get any information in my bank feed on most transactions beyond one word like "purchase"  It means I can only categorise things while also having my bank app open is this really the design? ...
Han-Solo's avatar
Han-Solo
MYOB Staff
7 months ago

Hi BobKnob77​ 

Thanks for reaching out!

The bank feed in Solo should show the same transaction details that appear on your physical bank statement. If you're only seeing one-word descriptions like "purchase," something might not be working as expected.

To help us dig a little deeper, could you please create a support ticket from the app? Just go to More > Digital Assistance, and we’ll take it from there.

Really appreciate you flagging this, and we’ll do our best to get it sorted quickly! 🙌

Thanks, 
Hannah

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