Forum Discussion

1day's avatar
1day
Member
1 year ago

Cant download expense receipts?

Hi 

So ive uploaded my receipts digitally because thats what the apps are supposed to be for. It seems like i dont have any options to download them when i go into each individual expense, is this some sort of error or am i missing something? 

If im audited i wont be able to show the receipts to the tax office. The Chat assistant just tells me how to upload expenses

 

This is quite concerning. 

2 Replies

  • What a terrible way to have set the app up. It was meant to save us effort! I am totally regreting putting trust in the app. It really didnt make life easier than google sheets. Disappointing. Surely functionality to download to computer would be expected. 

  • Hi 1day​

    Thanks for reaching out, totally understand your concern here.


    To save a copy of your receipt, just open the expense, select ‘View Receipt’, then click the image to enlarge this. From there, you can take a screenshot or save the image for your records.


    If you don’t see this option in your app, let us know and we can take a closer look.


    This is a handy way to keep a backup, especially if you ever need to share receipts with your accountant or the tax office.


    Appreciate you raising this!

    Thanks, 
    Hannah