Open banking & MyCard/NAB credit cards
Hi, NAB has now rebranded Citibank credit cards to MyCard. However, I can’t see MyCard in the list of available providers for open banking. According to MyCard/NAB, they are set up for this feature. Is there a timeframe for when Myob will be compatible for open banking for MyCard branded NAB Credit Cards? Thank you.Solved325Views0likes10CommentsI can't match a transaction with its expense
Hi, I have added multiple expenses to my Solo account manually and completed the transaction with my Solo Money Account. I'm being asked to match these transactions to an expense, yet there are no expenses displaying for me to match to. All details match - see screenshots below. How can I fix this?Solved220Views0likes5CommentsChange my business name in MYOB my account
Hello I registered with myob by accident using my trading name instead of my name trading as. How can I change this? I can change my trading name but not my Full Business Name. I need it changed to get online payments setup. Thanks in advance!120Views0likes1CommentTap and go payment taken but invoice says unpaid?
Hi all, I took a card payment using the tap and go feature on the app yesterday. It came up with the tick and everything as usual to say it had gone through and I moved on to my next job not thinking much of it. I have been doing some invoices this morning and have just seen that the invoice said unpaid? Of course I can’t check my income list as for some stupid reason these payments don’t show (hey MYOB can we change this??) and I won’t get the money for about a week as usually it takes a while to come through. I just don’t want to contact my client without checking if anyone on here knows anything about this issue or has experienced it before first. Thanks!85Views1like2CommentsInvoice Item Discounts?
Is there any way to add line item discounts without having to manually adjust the price to the discounted price? My business has tiered discounts based on qty of products ordered and it helps to communicate to the customer if the full price/discount is clearly visible on the invoice. If not is it something that is planned for a future update? I know it is something you can do in the MYOB Lite version so was hoping it may be present in this app but finding functionality wise the invoicing is even more striped back than a lot of basic invoice apps. Hoping the improvements keep coming but without this I can’t use the invoicing for my business.264Views0likes4CommentsInvoice Reminders
Is it possible to customize the invoice reminders? I’d like to set invoice reminders if they actually do become over due but currently the setting is for a few days before, the day of and a day after. Is it possible to set it to send a reminder if it isn’t received by the next following business day? Sending 3 reminders seems excessive- but a simple reminder for being late is more appropriate71Views0likes1Comment