How to delete a $0 invoice in Solo

The bug seems to be if you create an invoice but hit save before adding a line item then the system creates a paid $0 invoice. This is a bug and should be fixed.

I just had the same issue, I wasn't testing, I saved the invoice to create the payment line and it marked it as paid automatically and now a $0 invoice can't be deleted.

Hey Jordon_g​ Just a quick heads-up, when you create an invoice in Solo with an item priced at $0, the system sees that as no payment being needed, so it marks the invoice as paid automatically.

We know this can trip people up (you’re not the only Solmate who’s had this happen while testing things out!). The reason Solo does this is to prevent any weird things happening with your invoices, allowing for a clean audit trail of your invoices, trust us, your accountant will thank you for this!

Our product team are looking into this as we know it can be a frustrating experience. Give us a shout if you have any questions or concerns about this!

Hey smithcdau​ top tip: you'll need to make sure that the line items you add have a cost associated with them before you hit save on your invoice. Give us a shout if you need a hand with your next invoice!

This just happened to me too, I hit save so I could go check a previous invoice for something, and because I hadn’t added an item yet it auto marked the invoice as paid and now I can’t edit it, I just have this $0 invoice sitting in there messing up my records. Please fix this, I consider it a bug 

Hey daveiscool​ this feature is put in place to prevent accidents from happening, we wouldn't want a paid invoice accidentally being deleted from your records. Solo is here to help keep your records neat and tidy for the ATO and your accountant. 

Speaking of accountants, did you know that if you've added your accountant or bookkeeper to Solo, they can go in and delete this $0 invoice for you. Give us a shout if you need a hand setting that up!