Credit/adjustment note?
Hi, I have a customer who short paid an invoice $0.50 (🤦‍♀️). I tried entering a negative amount on the invoice but can’t. Is there a way to do this? Thanks in advance!
Forum Discussion
Hi MPebc​,
Thanks for reaching, Solo doesn’t support negative amounts on invoices. A simple workaround is to update the original invoice so it matches what your customer actually paid, then raise a second invoice just for the remaining $0.50. That’ll keep things tidy and in line with their payment.
That said, every business handles these little shortfalls differently, so it’s always best to double-check with your accountant on the approach that works for you.
Thanks,
Hannah
