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sarahtaylor93's avatar
sarahtaylor93
Contributing User
5 days ago

Old Unused Credit Note

Hello, I have an old credit note that is still showing as open and I would like to close it out as it will not be used.

 

As it dates back a few years what is the best way to do this? 

  • Hi sarahtaylor93,

     

    To close out an old, unused credit note in MYOB, you can follow these steps:

     

    • Locate the Credit Note: Go to the Sales or Purchases command center, depending on whether the credit note is for a customer or supplier.
    • Apply the Credit: Find the credit note and apply it to an outstanding invoice if there is one. This will close out the credit note.
    • Write Off the Credit: If there are no outstanding invoices to apply the credit to, you can write it off. Create a journal entry to debit the credit note amount from the relevant account and credit the same amount to a write-off account.

    If you need more detailed instructions, you can refer to this link.

     

     

    Regards,

    Shella

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi sarahtaylor93,

     

    To close out an old, unused credit note in MYOB, you can follow these steps:

     

    • Locate the Credit Note: Go to the Sales or Purchases command center, depending on whether the credit note is for a customer or supplier.
    • Apply the Credit: Find the credit note and apply it to an outstanding invoice if there is one. This will close out the credit note.
    • Write Off the Credit: If there are no outstanding invoices to apply the credit to, you can write it off. Create a journal entry to debit the credit note amount from the relevant account and credit the same amount to a write-off account.

    If you need more detailed instructions, you can refer to this link.

     

     

    Regards,

    Shella

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