Forum Discussion

KAMADA's avatar
KAMADA
Member
2 days ago

Has anyone being asked to provide license details and selfie holding ID?

I received a message in the app asking for the nature of my business and that my account was suspended and not able to receive any payment or send payment. But I made payments today
Maggie-Solo's avatar
Maggie-Solo
MYOB Staff
2 days ago

Hey KAMADA​ sounds like the Solo Money team have reached out to you about your account. I can't share too much information about your account publicly (we want to preserve your privacy) but I can see that you are in touch with my colleague Hannah and you are in safe hands!

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