Locked out of Solo account
I have been locked for weeks out of my Solo account since trying to set it up on new phone, have tried resetting the password but don't get an email response to reset it. I can log in via desktop but...
Forum Discussion
Hi, are you able to message me here? I can't even find the chat function again, I don't get the button on screen when trying to log in
Hey, we don't have direct messaging within the community, so you will need to use the Chat function in Solo.
When you reach this screen
Tap ? Help and you'll be able to speak with our team.
You can also reach the team on webchat here. (click the purple chat bubble).
Either chat option will ask you to provide a contact email address. It's how we reach out if you lose touch with the chat.
