Forum Discussion
3 Replies
- Jay-Solo10 days agoMYOB Staff
Hey Shepherd - thanks for getting back to us!
This sounds a bit curly, and we might need to see some examples from your Solo app to get a full grasp here. So we're not sharing your sensitive info on the web, would you be able to pop us a message in the Solo app by tapping More > Chat with us?Jared and I both respond over there as well, so if you introduce yourself as having come from this forum post, we'll jump right into investigating further. Chat soon!
- Shepherd12 days agoMember
Thanks for following up Jared.
- My business is already set to GST registered (I just double checked)
- I can see the “choose supplier” button but that is grey & seems inactive aswell. I am unable to choose a supplier on this expense, but I can choose suppliers on all my other expenses.
- Jared-Solo13 days agoMYOB Staff
G'day Shepherd - welcome to Solo, and thanks for asking the question
Based on what you're shared, it sounds like the inactive TPAR button could be due to a few things...
1. You're in a TPAR-eligible industry but you haven't set your GST registration to 'Registered for GST'. To toggle this setting, login to the Solo app and select the More tab » Business settings » Tax and financial reporting » GST registration - where you can toggle between 'Registered for GST' or 'Not registered'. If you're currently 'Not registered', swap over to 'Registered...' and return to the expense flow to see if you can now toggle Include payments in TPAR
2. If it's not your GST registration status, it could be that you've not added the supplier to the expense just yet. You can add the supplier towards the bottom of the expense creation form, just before the Notes section.Check those out for me and let me know if it works or not 🤝
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