Can't retrieve activity statements from ATO
I've recently switched from the desk top of version of account right to MYOB My Business. I have attempted to lodge my BAS online (no payroll) and it comes up with the following error and was wonde...
Forum Discussion
Hey dctung,
You can fix the error SBR.GEN.AUTH.008 by logging into ATO's Access Manager or by phoning the ATO to update your hosted SBR Software ID. if you're still having issues, you can reach out to our support team directly via our virtual assistant, MOCA or submit a support case via My Account.
Best regards,
Doreen
Hi Doreen,
Thank you for this. Where do I find the SBR Software ID? When I look up how to find it, everything seems to point me to payroll, however the entity does not have/use payroll.
Hi dctung,
To find the SBR software ID in BAS, click on the three dots in the statement preparation section, and click on the 3 dots. From there, you can select the option to check your software ID.
Regards,
Sai
