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dctung's avatar
dctung
Contributing User
1 year ago

Can't retrieve activity statements from ATO

I've recently switched from the desk top of version of account right to MYOB My Business.  I have attempted to lodge my BAS online (no payroll) and it comes up with the following error and was wonde...
dctung's avatar
dctung
Contributing User
1 year ago

Hi Doreen,

 

Thank you for this. Where do I find the SBR Software ID? When I look up how to find it, everything seems to point me to payroll, however the entity does not have/use payroll. 

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi dctung,

 

To find the SBR software ID in BAS, click on the three dots in the statement preparation section, and click on the 3 dots. From there, you can select the option to check your software ID.

 

Regards,

Sai 

  • dctung's avatar
    dctung
    Contributing User
    1 year ago

    Hi Sai,

     

    I can't see the 3 dots you mention..

     

    Thanks,

    Dan

     

     

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      1 year ago

      Hi dctung,

       

      You need to click get started and allow access.

       

      Regards,

      Sai 

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