Hi Carol1711 ,
This can be tricky. When both GST collected and GST paid are consistently negative in MYOB, it usually indicates incorrect transaction entries. Ensure GST collected is positive and GST paid is negative. Review entries for correct categorization, verify tax codes, and reconcile accounts. Generate GST reports to identify issues, update your software, and consider consulting a bookkeeper if the problem persists. You may also find detailed information on this help page. Recording ATO payments and credits
Feel free to post again, we're happy to help!
Regards,
Earl