Forum Discussion

Carol1711's avatar
Experienced User
2 months ago




Can some one please explain why both my gst collected and gst paid are both in the negative (always!!) giving the bad advice that I am due to get a refund which is definitely not the case.


Cheers :)


1 Reply

  • Earl_HD's avatar
    MYOB Moderator

    Hi Carol1711 ,

    This can be tricky. When both GST collected and GST paid are consistently negative in MYOB, it usually indicates incorrect transaction entries. Ensure GST collected is positive and GST paid is negative. Review entries for correct categorization, verify tax codes, and reconcile accounts. Generate GST reports to identify issues, update your software, and consider consulting a bookkeeper if the problem persists. You may also find detailed information on this help page.  Recording ATO payments and credits

    Feel free to post again, we're happy to help!