GST on Dashboard

Hi AliHug , the moderator's reply indicates that the dashboard displays the running balance of the two GST accounts. If you want the display to reflect current GST only, then when you file a GST/BAS return, you need to transfer out the GST content from those two accounts to a GST liability account, and code the payment to that account. Then the balance remaining is current GST only. 

If you haven't been doing this, then an adjustment can be done at any time, with care.

I have exactly the same issue and cannot see any logic when I know I am up to date with GST payments.

Reading the information on New Dashboard does not help.

Hi AliHug,

I appreciate your effort in checking our help article. The figures in this section reflect the current running balances of your linked GST Collected and GST Paid categories. You can compare these balances with the general ledger report for these categories and see the transactions that make up these amounts. Ensure the report's accounting method matches your GST reporting method and the report date is set to today. For more details, refer to our article on how GST figures appear in the dashboard. Manage linked accounts accordingly.

Feel free to post again anytime you require further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

Kind regards,

Shella

Hi,

I know I am way behind the original discussions, however, I am still trying to get the GST figures on the Dashboard to show correctly.

Why does the GST figures on the Dashboard show just as GST collected? Why doesn't GST Paid show?

Why does it show a running total, instead of an acurate figure for the financial year, or period that you have selected for the tables etc?

Looking forward to a response.

Thanks,

Tania Norton

Hi tanianorton, 

Thanks for the questions.

The dashboard GST total uses the running balances of your linked GST Collected and GST Paid categories for the current reporting period. If GST Paid isn’t showing, compare it with the General ledger report for the GST Paid category to see which transactions are included.

The dashboard doesn’t use the financial year or date range selected in your reports. For a like-for-like comparison, make sure the General ledger uses the same accounting method as your GST setting and is dated today.

More information is here:
https://www.myob.com/au/support/myob-business/get-started/welcome-to-myob-business/the-dashboard?productview=Browser

If the figures still don’t look right, please get in touch with our Support team so they can investigate further. You can create a support request through My Account or connect with our live chat team through MOCA, our virtual assistant.

Regards,

Genreve

I am having the same issue. The GST collected is the figure for both GST collected and GST Paid. Everything looks to be set up correctly and BAS reports ande GL reports are correct. 

I have read through the articles and they are not helpful. Can someone please help asap as I am trying to teach clients to look at their dashboard to provide clarity.

Hi go2bookkeeper,

Thanks for letting us know. I understand that the GST Collected figure is showing for both GST Collected and GST Paid on your dashboard, even though your BAS and general ledger reports are correct. If you’ve already tried the troubleshooting suggestions and the issue is still occurring, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can investigate this further with you. 

Regards,

Sai