Forum Discussion

KBookkeeping's avatar
KBookkeeping
Experienced Cover User
4 years ago

Partner Dashboard

Hello,

I am in the middle of working on a file and now suddenly I am receiving a system error on the file.  The file is still appearing in my partner dash board but I am unable to access it.  If I attempt to access via app.myob.com it is no longer appearing on this list?

Can someone assist me here as this is very urgent.

Regards

Ursula

  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi KBookkeeping 

     

    Sorry to see that no one has offered their assistance with your enquiry. Have you managed to get that resolved?

  • Steven_M's avatar
    Steven_M
    Former Staff
    4 years ago

    Hi KBookkeeping 

     

    Sorry to see that no one has offered their assistance with your enquiry. Have you managed to get that resolved?

    • KBookkeeping's avatar
      KBookkeeping
      Experienced Cover User
      4 years ago

      Hi Steven,

      Yes, I had to wait till morning and ring MYOB to have it sorted out.  It apparantley something to do with the upgrade of the file, it had cause some issue in the back ground.

      Thank you for replying.

      Regards

      Ursula

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