Forum Discussion

Dianne0402's avatar
Dianne0402
24 days ago

STP week wage $0

  Hi hope i find the resolution. -  Australia based.   Week Ending 6 Sept i prepared 2 payslips for wages as per every week ..... same figures. Printed off the Payslip as per every week but on th...
bingbong's avatar
bingbong
Contributing User
16 days ago

hello i am too having the same issue with gross payments showing 000 and PAYG showing 000

can you pls advise how to fix is it a default button somewhere ?

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    16 days ago

    Hi bingbong,

    I would suggest to check pay items: Ensure that the pay items used in the pay run are correctly categorized under gross payments and PAYG. Sometimes, pay items might not be set up correctly, leading to incorrect reporting. Additionally, run a zero dollar pay run: This can help reset the figures.

    I hope this helps!

    Regards,
    Earl

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