Terrible service
My complaint is concerning my Partner Manager Jijo at MYOB...
Before he took over my files I never had any problems...
Trying to deal with him and get him to do anything that is correct is a nightmare..
1 of my files had for some reason come out of the discounted range.. I was advised to take 1 of my own files out of the pool and add the other one into the pool so I could save on the horrendous fees that MYOB is now charging..
After so many attempts to get this right and then the bank account not paying the fees to MYOB everything went haywire... In the end I advised after JIJO advised me that I could put everything back to right again HASNT DONE IT AND NOW MY FILE HAS TO BE SET UP AGAIN AND I HAVE TO CALL THE ATO!!!!
WTF!!!
MYOB can you please get rid of people that cannot do their job and stop stuffing people around who dont have the time or the money to be fixing things and writing complaints about people... I have never had a problem like this before in the many many years that I have been using MYOB... Makes you wonder why people are leaving MYOB in droves and going to other accounting programs... MMMM.....