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Maria6062's avatar
Maria6062
Contributing Cover User
2 months ago

Long Service Leave Incorrect Balances

For a while now we add LSL as an entitlement for all employees including on start-up so that MYOB is calculating their entitlement.  At the time, 13 December 2020 for the current employees we manually calculated their entitlement and put this figure into the Balance Adjustment column. 

 

We have now come to where an employee has worked 10 years and is actually entitled to LSL.  I have ticked LSL under wage categories but their figures seem incorrect i.e. Balance Adjustment - has we calculated, Carry Over is a minus figure?, YTD at 6.335 and total incorrect because of carry over figure?

 

I have checked our LSL entitlement set up and all is correct.

 

Are we doing something wrong?

  • Hey Maria6062,

     

    I can imagine how concerning this mix-up with your long service leave balance must be. If the Long Service Leave (LSL) balance hours appear incorrect, you can definitely create a pay run to adjust the hours. Often, discrepancies in entitlement balances occur due to manual changes. To identify where the discrepancy is coming from, you can check the Entitlement Balance Detail report. This report will help you pinpoint any inconsistencies and understand the source of the error.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hey Maria6062,

     

    I can imagine how concerning this mix-up with your long service leave balance must be. If the Long Service Leave (LSL) balance hours appear incorrect, you can definitely create a pay run to adjust the hours. Often, discrepancies in entitlement balances occur due to manual changes. To identify where the discrepancy is coming from, you can check the Entitlement Balance Detail report. This report will help you pinpoint any inconsistencies and understand the source of the error.

     

    Best regards,

    Doreen