Forum Discussion

Alice99's avatar
8 days ago

Supplier Account Showing Incorrect Balance

I have a supplier account, which is set up using foreign currency, which displays the incorrect account balance in the card file (and anywhere that shows previews of AP balance). The AUD balance should be 32,834.83 (and this is shown on the payables reports), however in the card file it shows 27,929.76 owing AUD. When all bills are paid it shows a credit balance, even though the payables reports shows 0. The supplier has only been set up in this FY, so it is not a matter of opening balances or historical transactions. 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi Alice99,

     

    Thanks for reaching out. Please see this post that discusses a similar issue. It outlines steps that can help resolve discrepancies between supplier account balances and payable reports. Follow the steps provided there, and they should guide you toward a resolution.

     

    Regards,

    Sai