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Archskirt01's avatar
Archskirt01
Experienced Cover User
19 days ago
Solved

Incorrect Superannuation Fund

Good morning,

 

When updating information into MYOB AccountRight from the ATO Small Business Clearing House we entered the incorrect USI for one of the superannuation funds for one employee - there was some confusion as we had been advised that the two funds had merged.

The funds did not bounce back so assuming they were just sitting in the fund awaiting allocation.

 

We have since received the funds back and I am wondering if there is any way to send to the correct super fund through MYOB AccountRight?

 

Thank you

Cathie

  • Doreen_P's avatar
    Doreen_P
    8 days ago

    Hi Archskirt01,

     

    Thanks for the update, and I can see why you’d want that cleaned up now that the correct super has already been paid.

    There isn’t an option to remove or delete that remaining super amount from the Pay Superannuation window. A helpful next step is to vote on this Ideas Exchange post about clearing super that’s already been paid, as that’s one of the places our product team keeps an eye on for improvements: Clearing super that is already paid.

     

    Cheers,

    Doreen

3 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    8 days ago

    Hi Archskirt01,

     

    Thanks for the update, and I can see why you’d want that cleaned up now that the correct super has already been paid.

    There isn’t an option to remove or delete that remaining super amount from the Pay Superannuation window. A helpful next step is to vote on this Ideas Exchange post about clearing super that’s already been paid, as that’s one of the places our product team keeps an eye on for improvements: Clearing super that is already paid.

     

    Cheers,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    18 days ago

    Hi Archskirt01,

     

    Thanks for explaining that, and yes, there's a way to correct it so the super payment goes to the right fund. What you’ll need to do is:

     

    • Reverse the super payment first
    • Update the super fund details on the employee card
    • Reprocess the super payment once the correct fund details are in place

    We’ve got this help article that steps through how to do this.

     

    Cheers,

    Doreen

  • Archskirt01's avatar
    Archskirt01
    Experienced Cover User
    8 days ago

    Hi Doreen

    I have reversed the original super payment and processed the new super payment through payroll.

    I received a refund from the incorrect fund on 30th June 2026 and allocated to "Superannuation Payable" and paid the super to the correct fund. 

     I now have a negative of these amounts still sitting in the "Pay Superannuation".

    How do I correct this. 

    As it stands, the correct superannuation has now been paid to the correct fund but I still have this negative amount showing.

    I would appreciate your advise on how to fix this.

    Thank you, Cathie

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