Forum Discussion
- Genreve_SMYOB Moderator
Hi eventsecretary,
Welcome to the Community Forum.
From what I understand, the transactions you're trying to match with the bank feeds are already recorded and are visible in the 'Find Transactions' window. If this is the case, it's possible that these transactions are not matching because they are part of a previous reconciliation or have been marked as checked in the 'Reconcile Accounts' window.
I recommend reviewing this and trying to match your bank feeds again. If you're still having trouble, you might find it helpful to visit our support resources at myob.com/support or myaccount.myob.com. Our virtual assistant MOCA can provide immediate help, and if needed, you'll be transferred to our live chat team.
Please let us know if you need any further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
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