Forum Discussion

Audrey2014's avatar
Audrey2014
Contributing User
2 years ago

Bank feed not getting from any transactions since 14 of Sep

Hi    Bank feed seems not working. I have had any updated bank for two days. Could you please help.    Thanks    
Audrey2014's avatar
Audrey2014
Contributing User

Hi 

 

It is still not working. 

- I have checked account link and it's correct

- I have checked this payment has never been reconciled.

- I tried clearing cache it's still not working

 

Can you please have a look two screenshot. I can see this is not my problem. this problem is from MYOB and it need to fix.

 

 

Thanks

 

Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi Audrey2014,

 

Thank you for your post and welcome to the Community Forum. 

 

I am sorry to hear that you are having this problem. To further assist you with this, I need some information to check on your account. I will send you a private message to ask for some information. Kindly check your inbox. 

 

Thank, 

Cel

 

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