Forum Discussion

Ezkii's avatar
Ezkii
11 months ago

Bank Feeds problem

Hi,    I have two Commonwealth Bank account feeds in MYOB, one account hasnt updated the feed for 5 days, the other one in 44 days.   Is anyone else having this problem with CommBank?    And is...
Genreve_S's avatar
Genreve_S
MYOB Moderator
10 months ago

Hi Ezkii, 


Thank you for your post and welcome to our Community Forum. I regret the delay in my response.

 

I understand your concern about your bank feeds transaction not updating. Upon checking, I found no general delays in bank feed data for Commonwealth Bank. This suggests that the issue might be specific to your account. To investigate this further, I'll be reaching out to you privately to gather some necessary information.

 

In the meantime, if you need help with anything else, please don't hesitate to start a new thread.

 

Thanks,
Genreve 

  • Rosco2's avatar
    Rosco2
    10 months ago

    I am having the same problem with the bank feed from CBA. I have not had a bank feed for the last 3 days. What is going on?

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      10 months ago

      Hi Rosco2, 

       

      Welcome to our Community Forum. We appreciate you for posting your concern here. 

       

      I understand that you're experiencing some issues with your CBA bank feed, and I apologize for the delayed response. Upon checking updates for the past two weeks, I didn't find any reported delays in bank feeds from CBA bank. This suggests that the issue might be specific to your bank feed. To investigate this further, I'll send you a private message to gather some necessary information about your bank feeds.

       

      In the meantime, if you need any other assistance, please don't hesitate to create a new thread.

       

      Thanks,
      Genreve

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      10 months ago

      Hi Rosco2, 

       

      Just touching base regarding your CBA bank feeds issue. I've sent a private message your way, but it seems I haven't heard back from you yet.

       

      Should you need more help with this, please feel free to reply to my private message with all the necessary details for me to check your bank feed.

       

      Looking forward to hearing from you.

       

      Thanks,
      Genreve

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      10 months ago

      Hi Rosco2, 

       

      Trust this message finds you in good health. As we have not received any further updates or questions from you, we will be temporarily closing this case.

       

      If you require any other assistance or further help with this, don't hesitate to create a new thread. 

       

      Thanks,
      Genreve

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