Hi leigh_eck,
Thank you for your post and your patience in waiting for a response.
Generally, once you've selected the correct account where transactions are coded, the transaction list should display under the reconciliation window. However, if this isn't happening on your end, it could be a complex issue that requires further investigation. This includes providing screenshots of the steps you've taken and the account you're trying to reconcile.
With this in mind, we recommend reaching out to our virtual assistant, MOCA, on our website for a prompt response. Don't worry if MOCA can't provide the help you need; our live chat team is just around the corner to pick up where MOCA left off. Additionally, you can submit a support request via myaccount.myob.com.
Feel free to post again if you need help in the future.
Cheers,
Princess
