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Lawncare500's avatar
Lawncare500
Experienced User
6 days ago

Bankfeed double ups

We recently opened a new Bank account, in the process of establishing a new bank feed which did not work initially it missed out on some of the first transactions, can I just add them manually? The ...
Earl_HD's avatar
Earl_HD
MYOB Moderator
6 days ago

Hi Lawncare500,

Thanks for flagging this. If those first few transactions were missed while the new bank feed was being set up, you can add them manually.
 

For the duplicate bank account, doubled transactions, and extra bank fees, that usually means the bank feed setup needs to be checked on our side. Please reach out to our support team directly for assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

  • Lawncare500's avatar
    Lawncare500
    Experienced User
    4 days ago

    Hi Earl, 

    Thank you, I will follow that up.

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