Forum Discussion

Kathy2021's avatar
2 years ago

Payroll paid from bank account but payrun has been processed to electronic clearing account . How to fix to match in bank transactions

Hi all, 

I have a problem regarding payroll.

I have processed payruns and paid the net pay amounts from my business account. 

The payruns are not in there to match to the paid amounts as the payruns were setup to come from the electronic clearing account. 

How do I fix this so I can match the transactions to the correct payruns?

 

Thanks Kathy 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, Kathy2021 

     

    Thanks for your post, and Welcome to MYOB Community Forum.

     

    To match the payroll transactions to the bank transactions, a bank file needs to be downloaded. Once downloaded, you will no longer have to it upload it to your bank. You can go directly to your bank transactions and match the payroll transactions. You may also check The Help Article Making electronic payments for further information about this.

     

    Please let me know how it goes.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, Kathy2021 

     

    Please let us know if you still need further assistance with your concern. Feel free to post again if you have any further issues. We are happy to assist.

     

    Best regards,

    Doreen