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KJBuilding's avatar
KJBuilding
User
22 days ago
Solved

"The account that you have used has been changed or deleted"

Hello, 

 

I am trying to allocate bank transactions from an imported credit card statement. It was working fine for a while and now everytime I try to allocate any of the transactions to any account I get this error message. PLease help!

 

  • Doreen_P's avatar
    Doreen_P
    21 days ago

    Hi KJBuilding,

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    The error message you received is due to a linked account that has an account type set to something other than “Bank” or “Credit Card”. To correct it, you need to set the account type of the linked account to Bank or Credit Card

     

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    21 days ago

    Hi KJBuilding,

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    The error message you received is due to a linked account that has an account type set to something other than “Bank” or “Credit Card”. To correct it, you need to set the account type of the linked account to Bank or Credit Card

     

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

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