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KH56's avatar
KH56
User
6 months ago
Solved

Unable to match a Bank Feed transaction to the appropriate Pay Run

Hello, I'm having issues with matching a bank feed transaction to the appropriate pay run in MYOB Business. I have recorded the wages using the 'Pay Runs' function and had no issue there. When I g...
  • Doreen_P's avatar
    Doreen_P
    6 months ago

    Hi, KH56

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    Generally, a payroll transaction is not showing up to match a bank feed transaction, maybe because the payroll is still sitting under the prepare electronic payments window. This needs to be checked so that the payroll transaction will show up. To do this, go to Banking > Prepare Electronic Payment, and then fill out all the necessary fields. Once the payroll transaction is showing up, please tick the box against the transaction and then select download bank file. If the payroll has been paid already, you no longer need to upload the bank file to your bank portal.

     

    For more information about this, kindly check out the Help Article: Making electronic payments.

     

    Please let us know if you require further assistance with this.

     

    If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
6 months ago

Hi, KH56

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

Generally, a payroll transaction is not showing up to match a bank feed transaction, maybe because the payroll is still sitting under the prepare electronic payments window. This needs to be checked so that the payroll transaction will show up. To do this, go to Banking > Prepare Electronic Payment, and then fill out all the necessary fields. Once the payroll transaction is showing up, please tick the box against the transaction and then select download bank file. If the payroll has been paid already, you no longer need to upload the bank file to your bank portal.

 

For more information about this, kindly check out the Help Article: Making electronic payments.

 

Please let us know if you require further assistance with this.

 

If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.

 

Best regards,

Doreen