Forum Discussion
Hi, KH56
Thanks for your post, and welcome to the MYOB Community Forum.
Generally, a payroll transaction is not showing up to match a bank feed transaction, maybe because the payroll is still sitting under the prepare electronic payments window. This needs to be checked so that the payroll transaction will show up. To do this, go to Banking > Prepare Electronic Payment, and then fill out all the necessary fields. Once the payroll transaction is showing up, please tick the box against the transaction and then select download bank file. If the payroll has been paid already, you no longer need to upload the bank file to your bank portal.
For more information about this, kindly check out the Help Article: Making electronic payments.
Please let us know if you require further assistance with this.
If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.
Best regards,
Doreen
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.