Forum Discussion

KH56's avatar
KH56
Member
2 years ago

Unable to match a Bank Feed transaction to the appropriate Pay Run

Hello, I'm having issues with matching a bank feed transaction to the appropriate pay run in MYOB Business. I have recorded the wages using the 'Pay Runs' function and had no issue there. When I g...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, KH56

 

We hope you are doing well. We will now be closing this case as we were not able to receive any updates. Should you require further assistance, please feel free to post again. We are here to assist you.

 

Best regards,

Doreen

Song_D's avatar
Song_D
Member
1 year ago

Hi team,

 

I had the same problem, please refer to the below images

Please help.

 

Thanks

SD

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 year ago

    Hi Song_D ,

     

    The electronic payment seems to be processed and should show up to match the bank feeds. Thank you for the screenshot you've provided. I recommend opening the Reconcile Accounts window and ensuring the pay run is not part of a previous reconciliation or marked as checked, as this can hinder the transaction from appearing in the bank transaction window.

     

    Let us know if you need any further help.

     

    Thanks,
    Genreve

     

     

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