Exceptionally disappointing, particularly that for $22 a month – why would a business that needs unlimited items also not require a way to search those item transactions? It’s not advanced stuff in my opinion and is extremely basic accounting requirements – searching transactions.
If we go back to Account Right Standard – according the MYOB products, there is no such thing, only Account Right Plus which at its normal pricing is $136/month. There is no way a small business with no payroll (or future limited payroll) is going to pay this.
If we update to MYOB Business Pro but keep the $22/month subscription (as the unlimited items is still needed) then we get the Item Register report (which looks like what exactly?). This would be (ultimately) $77 a month, assuming the Item Register report will be enough.
Under MYOB Business is there any way to search transactions on a more expanded basis (ie, via item number)?
And can we re-set the MYOB Business back to 6 months for the current offer – because as far as I’m concerned that’s the least MYOB can do. I spent an enormous amount of my weekend trying to find an appropriate report or search method to look up item transaction history to finalise the quarter – and had to go back into the old Account Right Standard to look up history luckily the ones I needed were prior to the switch-over.
But going back to Account Right Standard and going online (which would be upgrading to Account Right Plus?) means $136 a month for a business that has no Payroll requirements?
Or, we keep Account Right Standard offline and I go to the enormous trouble of re-entering and reconciling all the transactions, new items and their purchases etc.
Who can I physically speak to on the phone to give me and action upon items rather than calling Sales again?
I’ve used MYOB packages with clients for 13 years – and recommended this product to Michael. Have also recommended MYOB Account Right to another client at a time when they considered switching to Xero. I’ve often supported the product through my ICB contacts. But this is extraordinarily poor service, sales work and knowledge by MYOB staff about what their products actually do.
Judy
We have the same issue - it is a nightamre trying to find inventory transactions for what should be a easily generated report for the cost, the data must be there.
Hi All
Thanks for your post, and welcome to the MYOB Community Forum.
If you are using MYOB Business Lite, I am afraid that the item transaction report is not available on your end. With that, we always recommend checking the differences between each subscription to make sure it meet your business' needs. On the other hand, MYOB Business Pro is a more advanced package that includes an item register report. This feature provides a detailed list of your inventory items, which can be useful for tracking and managing your stock. However, it's important to note that even though MYOB Business Pro has more advanced reporting capabilities, it does not offer unlimited inventory items like the additional premium inventory feature does.
Feel free to post again anytime if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen
