Inventory levels fail to update for bank feed entries
Hi MYOB Community
For some reason, when I allocate a cash deposit in my bank feed to various products, the inventory fails to update. The levels update perfectly when I generate invoices or procduct supplier bills but not when I try to allocate thec ash entries and apply a quantity to the line item.
For example, our Restorative Balm is recorded as an Inventory item as follows:
Full Spectrum Hemp Balm with the item ID as HBPB-60ML
The Asset account that has been created to correspond with the Inventory Item is as follows:
1-1410 HBPB-60ML - FS Hemp Balm - 60ML - Pure Blend
Conversely, the Income account that has been created to correspond with the Inventory Item is as follows:
4-2110 HBPB-60ML - FS Hemp Balm - Pure Blend - 60mL
And, finally, the Cost of Sales account that has been created to correspond with the Inventory Item is as follows:
5-1110 HBPB-60ML - FS Hemp Balm - Pure Blend - 60mL
When I select a product from the income account list, the inventory doesn't update. I have included a screenshot of the bank feed to see if I have done anything incorrectly.
Any help would be greatly appreciated.
regrds
Jason
Hi CornucopiaApoth , no AI involved in this answer! Create a cash sale invoice for the sale of the items, equal value to the amount deposited, and then receive payment for it.
Add a new contact called cash sale first.
